ARINC

The Problem

Airports were using proprietary solutions where all the data resides inside the airport, thus limiting data access to visitors within the airport itself. ARINC saw a more streamlined approach by centralizing the flight status information into a modern database format that could be accessed using a web-based application.

To further enhance the experience for passengers looking for their flight status information, ARINC wanted additional features such as a user-friendly way to drag-and-drop images and add text and videos right into the display, which could pass that layout and media to various information displays at each gate and throughout the airport.

The Solution

ARINC designed the architecture for the application and came to Mindgrub for its expertise in creating information display systems. We leveraged our knowledge of the Flash Platform and designed a sleek, front-end interface to display the current flight information, with the data being provided by ARINC’s XML-based messaging system. By utilizing this format, routine changes in gates, arrivals, departures and other standard airline information is automatically displayed and distributed both on-site and off.

Moving away from the old computer monitor display system and using state of the art flat screen TV technologies like Plasma and LCD, the application would display real-time flight status information, airline logos, and gate information throughout the airport. This way, a passenger can not only look for their flight by flight number, city and time, but they can also see the logo of each airline next to the information which reduces the amount of time that the passenger spends at the display looking for flight information, leaving time for the passenger to enjoy some retail therapy or fine dining at one of the Airport restaurants, which in turn increases Airport revenue.

The Results

The end result delivers a simple, menu-driven approach to creating displays, with drag-and-drop components such as images, text boxes and video clips. The system displays true color graphics, airline logos, photographs, full motion video, and other content, such as weather, public messages, animations, and supports multiple languages to display information in English, Spanish, Chinese, Japanese, Arabic, Cyrillic, and many more.

The web-based architecture provides the capability to allow passengers to view real-time flight information from any location using their PDA's, cell phones, or any Internet connection. They can receive automatic flight updates wherever they are—at the terminal, at home, or in between.

Currently, the AirVUE™ system is used at Dallas/Fort Worth International, Phoenix SkyHarbor International, Cairo International, San Francisco International, Vietnam Tianjin Binhai International, Barbados Grantley Adams International, Montego Bay International, Kuwait International, Dubai International, and other airports. Airports can now upgrade their passenger communications affordably to the latest web-enabled technology with ARINC’s AirVUE™ information display system.