Research shapes powerful product design

Direct your budget and project priorities by starting with user research. Product design is informed by well-structured user stories and user testing, along with the ability to iterate and prototype to form a strong experience.

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Blueprints for your customer experience
A well-designed user interface will dramatically increase your website’s conversions and mobile app’s store rating.
Ethnographic Research
Audience Definition
Interviews & Focus Groups
UX Audits & Analysis
UX Improvement Plans
Accessibility Evaluation
Content Inventory & Audit
Information Architecture
User Workflows
Content Plans
Content Copywriting
Wireframes & Prototypes
User Journey Maps
User Stories
User Testing
A/B & Desirability Testing
Accessibility Testing
UX Workshops
Webinars & Tutorials
Content & CMS Training

Case Studies

Providing utility customers with an engaging, accessible mobile app experience
User-friendly web platform helps put Marylanders back on the road
A platform-agnostic design system helps improve efficiency and outcomes of life-saving missions