PBI Restoration is a full service disaster recovery company for commercial building restoration in the Mid-Atlantic region. The nature of their work requires a fast response to their clients in a time-sensitive situation. With such a unique target market, they had a hard time positioning themselves properly in the digital landscape. Additionally, PBI’s method of communication with their clients was becoming outdated. To better serve their target market, PBI Restoration looked to Mindgrub for help.
Mindgrub provided PBI Restoration with a solution that revolved around a branding face-lift on a responsively designed website. Being a disaster recovery company, PBI needed an efficient way to quickly communicate with their clients. In addition to featuring rich photographs of recent projects in the region, a blog, and attention grabbing content, Mindgrub equipped PBI’s site with a client request form, which upon submission, immediately notifies the manager on call with an email and SMS text message. With the implementation of this new website, PBI was able to better adhere to their guaranteed response time and effectively position themselves in front of their competitors.